Frequently Asked Questions

Please first read the frequently asked questions before sending a mail .

What are the online shipping cost ?

The shipping cost are dependent of the delivery address and this you can also see at the end of your transaction. For Belgium , orders above 75€ falls under Free shipping .

What are the payment methods acceptable on the Webshop ?

The Webshop accepts Bancontact, Visa, Mastercard and paypal. You can choose your favorite payment method at the end of transaction.

How long does it take to get my goods ?

We try to deliver the goods within 5 working days in your house!

What happens after placing my order ?

After your order has been placed and the payment has been processed, we prepare your package for shipment as soon as possible. Bring it to your chosen shipping agency so that your order arrives at your home as quickly as possible.

Can I return my products ?

Yes, it is possible to return your products within 14 days of receipt. Attention: We charge the costs for returning your goods to avoid abuse of the return policy. If we notice usage damage on the products, a refund is not possible.
For returns go to this link: https://flexmotions.shipping-portal.com/rp/

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